At ROUGEMIST, your trust matters to us.
When you shop with us, you’re not simply placing an order — you’re becoming part of our journey. We respect the information you share with us and are committed to keeping it safe, secure and used responsibly.
This Privacy Policy explains how ROUGEMIST (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website, place an order, or interact with our services.
1. INFORMATION WE COLLECT
When you visit or shop on our website, we may collect certain information necessary to provide you with a smooth shopping experience.
This may include:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Information you provide when contacting us
Device & Website Information
When you browse our website, certain technical information may be automatically collected, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website interactions
- Referring website or source
This information helps us understand how visitors use our website and improve your experience.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Send order confirmations and updates
- Provide customer support
- Respond to your questions or requests
- Improve our website, products and services
- Personalize your shopping experience
- Prevent fraud or misuse
- Send promotional communications, where permitted and where you have chosen to receive them
- Comply with applicable legal and regulatory requirements
We do not sell your personal information as a product.
3. PAYMENT INFORMATION
Payments made through our website may be processed by third-party payment providers.
ROUGEMIST does not intentionally store complete payment card details on its own servers.
Your payment information is handled according to the privacy and security policies of the relevant payment provider.
4. COOKIES
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website traffic
- Improve website performance
- Provide relevant marketing or advertising, where applicable
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. THIRD-PARTY SERVICES
We may work with trusted third-party service providers to operate our business.
These may include services for:
- Payment processing
- Shipping and delivery
- Website hosting and technology
- Analytics
- Customer communication
- Marketing and advertising
These providers may have access to information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information appropriately.
6. MARKETING COMMUNICATIONS
If you choose to receive communications from us, we may contact you through email, SMS, WhatsApp or other permitted channels regarding:
- New product launches
- Offers and promotions
- Brand updates
- Your orders
- Other relevant ROUGEMIST communications
You can opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
7. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records and meeting applicable legal obligations.
When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.
9. YOUR RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to certain information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Raise concerns regarding how your information is handled
To exercise applicable rights, please contact us using the details below.
10. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
11. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites or services.
ROUGEMIST is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date.
13. CONTACT US
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
ROUGEMIST
Email: [rougemist.official@gmail.com]
Phone: [your customer support number]
Website: [your website]
ROUGEMIST
Fragrance of Attraction.
Your trust stays with us, just as our fragrance stays with you.